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Written by a NHS patient
11th February 2022


I was very pleased to find it was an all female staff at the centre on the day I attended, as I felt listened to and understood about my concerns. It also helped make me feel less anxious about the procedure not only because I would be less embarassed and therefore less tense being amongst women, but also knowing the female staff would hopefully be more aware of the discomfort faced in such a procedure. I arrived 45 minutes early to my appointment, but was seen a little late. I was given forms to fill in ater my appointment time had passed and didn't have a chance to finish them before I was then taken in for my first scan. It would have been useful to present me with the forms and any sample pots needing to be filled on arrival, so I could prepare and be ready once I was called. It would have also been helpful if given these forms to perhaps have a reminder about taking pain relief before the procedure as I had brought pain relief with me but in my anxious state about the procedure had completely forgotten to take them until the procedure was over. With regards to reducing the potential anxiety for women attending these appointments it would be useful if possible to know the name/sex of the doctor who will be seeing you. As I really did dread having to go through this if it had been a male staff member. I appreciate this may not always be possible to know who will definitely be attending on the day, but if there is any potential for specifying a female doctor for very anxious patients, I would definitely appreciate it.

22nd February 2022
Response from Mrs Bama Selvaraj

Thank you for sharing your experience at our Hysteroscopy clinic. Thank you for the feed back.

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