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Written by a NHS patient
17th May 2024


I have recently January 2024 become an outpatient and met Tracey once in person and once today 17/3/2024 on the phone.Both her and the whole IBD team ( nurses health care assistant,registrars Dr Uddin,Angel ) at central Middlesex have been professional respectful showed dignity made me fell safe. They have a listening ear great emphatic and understanding for patients. I found Tracey to be caring. She was not rushed listened to all I had to say and patiently answered all my concerns queries and and questions. she had great knowledge and experience. I felt things were a bit complex and she reassured me and referred on concerns and then called me back with all the information easy to understand and concise so I could make informed decision. Everything was explained, organised straight away ( prescriptions, appointments, forms letter to my Gp etc). Thank you so much Tracey you reassured me, made me fell better less anxious and for genuine caring nature.

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