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Lucy Ellis 2022-01-20 Person 5 5 0

I am so grateful for the care and time that Lucy has given me from before my stoma surgery up until the present time. After the surgery she took time and patience to explain how to care for my stoma. She always made sure that I understood what to do and re-assured me that she was there to help and support me. Whenever I have needed further help she has made sure she had the time to support me. This has really helped to develop my confidence in dealing with stoma issues. After giving advice she has always followed up by phoning me to check that everything was fine and arranged to see me in clinic when necessary. She has made me feel valued and very comfortable in asking for advice about any anxieties I had. Thank you very much Lucy for all the help and caring support you have given me over the last few months, it has meant a lot.