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Lorraine Richardson 2017-03-04 Person 5 5 0

I first met Lorraine when I attended my first meeting with my consultant the day after leaving hospital. Throughout that meeting she made me feel at ease by eye contact and gestures. When my wife & I have questions we contact Lorraine . She explains everything in plain english without baffling us with lots of technical stuff. She has a great personality, listens to your concerns & gives you a feeling of confidence. Over the last 2 years that we have known her we know that if we have any queries or just need someone to talk to she is always available and that she has become a friend rather than just a member of the urology team. Lorraine has given us great support to get through the first 2 years & we know that she will be there for us in the future. The only thing I can add is Thank You.