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Written by a carer
1st June 2016


We are please with everything done for us. We were a bit slow in understanding exactly what the team provided who we had to talk to when the team were not available, which led to a bit of frustration as I am not the best of person to pester people, as I feel the system in wider a lot of pressure to provide the care required without having to wet nurse family members. Thanks to all at Ystrad Mynach Hospital.

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Recommend
Trust
Involvement
Waiting time