Reviews
Reviews
Very satisfied with my treatment today.
Personal can and efficiency and overall concern for welfare and putting patient at ease. Listening and answering questions.
The level of reassurance/encouragement was outstanding. Also the one taken (and time!) to fully explain the procedure and risks was truly excellent.
Because of my perception that it was a surgical procedure, I mistakenly believed that I would need to put on a gown, walk into a theatre etc.
In reality, I didn't have to change and the room was a sophisticated consulting room. Here, maybe on the into leaflet sent out with the appointment, play down the surgery/theatre elements as it certainly created the incorrect expectation in me- this causing great anxiety!
I was kept informed throughout the process and procedure.
Care was excellent. All staff caring, friendly and efficient. The nurse carrying out the procedure Miss Ragan was the best I have had, calm, gentle, efficient and kept me up to speed. Without a doubt the best I have had so far. Thank you!
Everyone was really caring and concerned and treated me really well and with empathy.
Care great all round. Dr Khan amazing and nurse who met me and took blood pressure etc. Jean was fantastic, lovely and friendly.
Everything was excellent. Highly professional. Well organised and considerate.
All staff made me feel at ease.
Very professional. Everything was explained in a manner which I could understand.
Everybody so kind and thoughtful.