Share review of Wrexham Maelor Hospital
Wrexham Maelor Hospital
2014-12-15
Person
3
5
0
Written by a patient
15th December 2014
Care was generally excellent. Outside of this the issue is having to wait 12 months for an operation & prior to that, 8 months for a consultation telling you that you need an operation - totally unacceptable.
When I was discharged I wasn't told by ward staff that I would be taken to the discharge area - I assumed I would leave the ward when my lift arrived. However a Porter arrived to take me to the discharge area & I had to rush to pack my belongings while he waited. If I had been properly informed I would have packed in readiness.
At the discharge unit there was a long delay waiting for Pharmacy to deal with my medication & discharge staff advised me this was a common issue - this needs to be looked at & stream lined.