Wokingham Community Hospital

Wokingham Community Hospital 2023-03-22 Person 5 5 0

everything is great

nothing

Wokingham Community Hospital 2023-03-22 Person 4 5 0

The therapists were always kind and listened. They didn't make my problems seem too small and I appreciated getting a call after the group therapy was finished. I didn't feel very close to the therapists or like I had enough time to get advice that was tailored to my situation. For example I was worried about relapse but I didn't get a chance to make a plan of what I would do if things started getting worse.

I would have appreciated knowing that having couples counseling would have disqualified me from having my own therapy. Being discharged suddenly after disclosing this made me feel rejected and unsafe to disclose anything to the therapists again. For that reason I would probably not come to this service again if I had a relapse and it puts me off getting talking therapies from anyone again because I don't feel I can trust the therapists to treat me as an individual. I didn't even get a phone call to talk about my options, just an email. It was too abrupt in my opinion

Wokingham Community Hospital 2023-03-22 Person 4 5 0

overall the chats were helpful to some extent, but I felt I would have been in a better place mentally with a face to face meeting had it have been possible, my big problem is since I lost my wife of 53 yrs, a year or so ago and now I lost my lovely dog, is the feeling not only of the loss, but the feeling of isolation, I am making the effort to get out for a coffee, and or meals 2/3 a week, and I see more of my 2 girls, either they visit me or i go to them, bearing in mind they have there own lives to lead.

as I mentioned above, nothing else realy.

Wokingham Community Hospital 2023-03-22 Person 1 5 0

Literally didn’t care, just spoke off a computer

Literally everything, we are humans not checklists.

Wokingham Community Hospital 2023-03-22 Person 5 5 0

Treated my anxiety with care and understanding

Treatment was fine there was no faults

Wokingham Community Hospital 2023-03-22 Person 2 5 0

I felt like I did more listening than talking & the therapist didn’t manage to get to the real issues. I don’t feel any better or have any tools to help me going forward

Listen and ask more questions rather than talk

Wokingham Community Hospital 2023-03-21 Person 2 5 0

I never spoke to one person

Just one conversation

Wokingham Community Hospital 2023-03-21 Person 3 5 0

Treatment not suitable for my needs, too long between appointments, Given work books but not much information on how to use them, appointments too short and just a rerview of the last few weeks.

Better explaination of how to use work books,longer appointments.

Wokingham Community Hospital 2023-03-21 Person 5 5 0

I genuinely felt cared about, listened to and received positive advice and help.

Nothing

Wokingham Community Hospital 2023-03-21 Person 4 5 0

My therapist was amazing. I never felt like I have ever been listened to the way [name removed] listened to me. I have quite a lot of trauma and he’s the first person to not make me feel like it’s in my head. He was very understanding of my trauma and knew how to approach me and when I needed a tough therapist.

The service overall needs to be better. I have been through talking therapies before and I didn’t feel like i was listened to. How the service runs isn’t amazing. I think 20 sessions isn’t always viable.