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11th March 2023


I was being understood and heard. This therapy has also helped me realise and understand why I am experiencing all of these now. I am also able to manage myself and I think I am going to the right direction as I have been experiencing good progress.

Suggested improvements
I understand that the consultation setting, which is through video calls, these days has been impacted by the pandemic, but I think it would greatly help to go back to face to face therapy if the patient prefers it. This will further contribute to the assessment process, especially with understanding the body languages accompanied that may or may not affect the patient’s current condition.






Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience