Share review of Wokingham Community Hospital

Wokingham Community Hospital 2023-03-11 Person 5 5 0

Although there was a cancellation to my Monday appointment and the substitute appointment “disappeared “ my complaint about this “disappearance” was listened to and speedily resolved. The actual replacement with [name removed] was excellent and she was clear in her instructions, answered my questions and concerns thoroughly. [name removed]

Cancelled appointments due to illness I accept. The substitute appointment which “disappeared “ I found frustrating and annoying but my complaint about this was dealt with swiftly and politely and a new appointment found quickly. I hope this doesn’t happen to any one else. There is a lack of “soundproofing “ between bays which means I could clearly hear the graphic history of the adjacent patient’s bowels. Not sure what you can do about that!!