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19th May 2024


All staff were kind, considerate and caring they treated mum with compassion and respect.

Suggested improvements
Our appointment was 2 pm. On arrival doors were locked and a notice directed us to a waiting room. Fortunately an ambulance driver helped us gain access at 2.15 staff were apologizing about situation (mum’s age.

Dignity/Respect
Involvement
Information
Staff
Experience