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20th April 2023


The nurse ignored that I had taken the painkiller she wanted to give me. I said they'd had no effect. She insisted I took more anyway and then said there is nothing else that can be done. I was made to lie down in a position that caused extreme pain. This led to me having a seizure. This was explained to the nurse but she ignored it. She made an incorrect assumption about my partner, asking if he is my dad. I was then moved to a room that had blood splattered all over the wall. I finally received diazepam, which helped loosen my neck muscles. But I was told that there are no stronger painkillers and I just have to deal with the extreme pain I was in. I explained that I think I am feeling nerve pain. The nurse said no it's muscle pain. I saw my GP the next day, who confirmed it is nerve pain and the muscle pain is a secondary issue. My GP prescribed stronger painkillers that have worked. I felt the nurse did not listen to me, was not thorough enough, and just wanted me to leave as soon as possible to free up the space.

Suggested improvements
Actually listened to me. Been more thorough in finding out what was wrong with me. Taken me seriously when I had a seizure. Not assumed my partner was my dad. Not made me feel like an inconvenience. Not told me there are no stronger painkillers when clearly there are.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff