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5th May 2023


All the staff in the Larkin suite are very kind, professional, caring and reassuring. I was treated very well by Dr Mahr and all the nurses. Unfortunately the machine to cut the polyp out malfunctioned and I had to return 3 weeks later to repeat/complete the polypectomy. This time it was the same wonderful nurses and Dr Joseph. she was equally as kind and I found the procedure almost pain free.

Suggested improvements
Nothing really. It was unfortunate about the machine failure the first time but at least I wasn’t concerned or anxious coming back because I knew how wonderful all the staff would be. The larkin suite is quite cramped but the staff seem to cope well.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff