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16th May 2023


Individually I was treated well but nothing is joined up . Staff don’t seem to keep proper notes to pass on information and they do not talk to each other. The care system is not joined up.

Suggested improvements
I was not triaged and was not kept informed about what was happening and when. I was kept waiting for 5 hours before being examined.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff