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Written by a patient
2nd March 2019


The skilled, professional care gave confidence that I was receiving best practice and medically could not be bettered.. Where possible more information could be given on when and how long the various procedures/stages of treatment would take. When first admitted to the ward information on "facilities" available would be helpful eg TV, meal times, toilets, washing, information book. The free wi-fi was completely unusable, dropping out every 10 seconds, and could not even be used for e-mails. Access to the net was impossible. It took a few days to adjust radiators which were making the ward far too hot.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff