Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Warneford Hospital
2023-02-27
Person
4
5
0
Review of Wintle Ward
27th February 2023
Friendly staff
Suggested improvements
.
Warneford Hospital
2023-02-23
Person
2
5
0
Review of Allen ward
23rd February 2023
3 days ago I asked for my food from the fridge in the kitchen that I bought because I was often hungry. The reaction was horrible. I been told that - I can't do whatever I want ! I've got eating disorder and I am 9 kg under weight. 2 days ago I asked to fix kitchen towel, it was there but ripped so short that I couldn't pull it out. Even that woman wasn't doing anything she looked at me and said: IT'S NOT MY JOB, Let them to do it, I'M A NURSE NOW!
I was astonished, not in the good way though.
Yesterday I've got a leave, left in the morning, came back at 6pm, straight away asked for medicine that I missed in the afternoon. They said that nurse is busy, will come to me in 5 minutes. No one came. I asked again after half an hour, same answer. So I got my medication at 8.40pm only. This is happening all the time. It's personal job to make sure that patients get their medication on time and in the meantime I have to chase them and remind all the time.
Suggested improvements
Better education instead of very poor training
Warneford Hospital
2023-02-19
Person
1
5
0
Review of Allen ward
19th February 2023
There is just a few people who are nice carrying and helpful. The rest is mean and horrible workers. Very slow, careless and literally annoyed when you ask them for regular things like: boiled water, towels, to do laundry, charge your phone, get some food because I didn't have a dinner etc...
I heard phrases like:
-I'm doing this and then leave me alone!
-I'm not your slave!
And now they lost my genuine Samsung super fast phone charger which I left in the office and said many times that it's for my phone only! It happened 5 days ago, I've been asking everyday, they promised to find it and today they said: We are going to give you a different one! Totally unacceptable! I want mine or exactly the same one not fast but super fast which is 5 times more expensive than just fast. Very upset about the service provided.
Suggested improvements
I am looking forward to see what you are going to do about it, if you will do anything...
Warneford Hospital
2023-02-16
Person
4
5
0
Review of Cotswold House Oxford Inpatient
16th February 2023
Felt well cared for
Suggested improvements
More information from the beginning, particularly in regards to my individual care
Warneford Hospital
2023-02-16
Person
4
5
0
Review of Cotswold House Oxford Inpatient
16th February 2023
Generally satisfied with level of care received.
Suggested improvements
N/a
Warneford Hospital
2023-02-16
Person
5
5
0
Review of Cotswold House Oxford Inpatient
16th February 2023
All the staff are very supportive
Suggested improvements
Nothing
Warneford Hospital
2023-02-16
Person
4
5
0
Review of Cotswold House Oxford Inpatient
16th February 2023
I have been treated with care and I have been listened to when I’m upset.
Suggested improvements
NA
Warneford Hospital
2023-02-16
Person
4
5
0
Review of Cotswold House Oxford Inpatient
16th February 2023
Effective treatment programme including CBTE programme
Suggested improvements
Patient info booklet sent more in advance
Warneford Hospital
2023-02-16
Person
1
5
0
Review of Cotswold House Oxford Inpatient
16th February 2023
Not listened to, some staff treat patients very poorly but when reported nothing changes
Suggested improvements
No point
Warneford Hospital
2023-02-16
Person
3
5
0
Review of Cotswold House Oxford Inpatient
16th February 2023
Good
Suggested improvements
Kindness and compassion