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5th January 2023


I was placed on section and level 3 observations the day before MDT left for Christmas. I was left with next to no support for the next week because there was nobody to review my treatment, and agency staff were almost always on my level 3 obs. They did not provide any support at all. Many staff do not understand eating disorders and make such unhelpful comments. This is especially hard when they are on level 3s and you cannot get away or talk to another member of staff without them listening. However, many permanent staff are lovely and so helpful and constantly do their best for us, but they are definitely overshadowed by unhelpful and agency staff

Suggested improvements
Consistent staffing Food orders being more organised - it’s why we’re here in the first place and inconsistency just increases anxiety around and outside of mealtimes

Dignity/Respect
Involvement
Information
Staff
Experience