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25th February 2022


Dr and colleague both made a 90 minute, fairly gruelling and upsetting consultation via screen as comfortable an experience for me as possible. Both showed great understanding and sympathy, and explained our course of action clearly. I very much felt my input and opinions were respected and taken notice of. I was impressed by having a follow-up phone call the next day, the next appointment booked in, and my prescription sent through to my local pharmacy. Plus confirmation of additional counselling sessions/ a one-off OT advice appt to come.

Suggested improvements
All was exactly as I would wish! Am very grateful.

Experience
Dignity/Respect
Involvement
Information
Staff