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1st September 2022


When in seclusion I was treated unfairly. In the Littlemore ward Ashurst once out of seclusion I was treated fairly by all the staff on the ward. They had by best interest of my wellbeing and treated me very nicely. I looked up to them like they were a member of my family. I would like to give them many thanks for their help and I will be popping into see them from time to time with gifts for them to show them my appreciation.

Suggested improvements
Could of asked me to take tablets before restraining me in seclusion to take medication. This would of made things run smoother if asking me to take tablets rather them injections. I hope the staff in the future will do things differently. Speaking to the patients to find out what they need before taking this next step of action. Also not telling me one thing and my family something different, quite frequently. I hope in the future they can do their job in a better manner with the patients.

Dignity/Respect
Involvement
Information
Staff
Experience