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21st September 2021


The support I received from the mental health team was superb. Professional, reassuring, authoritative and warm. I had two online meetings, one with a junior psychiatrist and nurse to make an initial assessment, then two weeks later another meeting with the junior psychiatrist and the leading consultant to assess my progress and medication plans going forward. I felt listened to and every aspect of my illness and experience was considered. I thought it was extremely thorough and compassionate. I have largely managed my mental health successfully for decades but this was a crisis point and I needed swift support which I received. I am extremely grateful for the kind, intelligent and human care I found. Thank you so much. Deborah Walker

Suggested improvements
I really don't think you could have done more. The important thing was that I needed support quickly and, contrary to expectations, knowing how stretched mental health services are, I was delighted to be helped so quickly. I feel very grateful for the NHS.

Experience
Dignity/Respect
Involvement
Information
Staff