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28th February 2021


I feel that the temp and agency staff lack professionalism compared to the regular staff and sometimes lacked enthusiasm. On servers days it was very obvious the difference between the regular staff and the agency staff.

Suggested improvements
There is a need for more regular staff. In a job that requires such dedication and a professional attitude.

Dignity/Respect
Involvement
Information
Staff
Patient satisfaction
Carer, family & friend satisfaction
Experience