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3rd July 2024


Auxiliary staff and nursing staff, are well informed of my nursing care, by the poster boards by the bed, it informs the nurse of the support I a need Overall kindness, nothing was to much trouble, medication was regular and pain control good, menus generally tasty, handovers through and inclusive.

Suggested improvements
more pillows, supply of non-diary milk not consistent, but staff kindness and ensured it was restored quickly

Listened to
Involvement
Communication
Staff
Information
Informed discharge
FFT Experience