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Written by a patient
4th March 2020


Made me feel very relaxed and conveyed understanding and empathy. Encouraged me to get involved with my medication changes. Listened intently. Didn't rush any answers to questions asked. Used positive language to encourage change. It was a pleasure to meet Angus McLellan- thank you, extremely helpful and supportive.

Recommend
Dignity/Respect
Involvement
Information
Staff
Patient satisfaction
Carer, family & friend satisfaction