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Written by a family member
29th March 2017


I think the scoring for who needs urgent attention needs a re-think. Priority needs to be given for those who have come by ambulance. Anyone showing signs of drugs, drunkenness and regular visitors need to go to the back of the queue, allowing decent people the chance to be seen/.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Family Involved