University Hospital Coventry 2022-01-04 Person 1 5 0

Terrible! Such a bad experience. I have MS and received a plasma exchange and was practically kicked out of the hospital when they deemed me ‘medicinally fit’ from Ward 42. I am now back AGAIN having developed 2 infections and a potential blood clot. They are sending people home when they are not ready. A woman named Michelle was so rude to me saying I was making up excuses to stay. The staff moan about you so you can hear, they let you soil and wet yourself because they don’t answer the bells. I had to beg to see a doctor when urine and faeces got into an open wound in my groin. Every doctor tells you something different. Meds charts mixed up, medication not available, meds trolleys left open and unattended, pretty much forcibly removed to sit in a chair for 5 hours waiting for prescriptions with a wound in my thigh. I could go on and on and on. I understand the strain on the NHS at the moment but the level of care is unacceptable and the staff just do not care. Terrible place and I’m stuck here again.