Reviews
Reviews
No improvement needed.
Exceptional, can't find fault at all. Would like it to be longer.
Everything is good, and the food is wonderful.
Faultless.
Getting excellent care.
The complimentary therapies, the opportunities to talk with staff and patients alike. To have difficult conversations and discuss topics that you find difficult to deal with, with friends and family. Have lunch slightly later?
Excellent care. No improvements I can think of.
Very adequate, no improvement needed.
Feedback given from patients wife during bereavement call. Wife relived that her husband was cared for in this hospice in his final days of life. Felt she was not listened to when her husband was in the hospital when she tried to express she felt he was dying. Grateful that she was involved in his final days at the hospice and nothing was too much trouble. She felt confident that she could approach staff at any time. She appreciated CNS support, prompt response and continuous visits/calls.
Everything about the care the patient received is wonderful, fully informed of how he has been, staff treat him and us as a family with respect.