The Whiteleaf Centre
Bierton Road, Aylesbury, England, HP20 1EG Also known as: Buckinghamshire Recovery College
2,113
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Whiteleaf Centre
2023-02-08
Person
5
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
8th February 2023
Everything was good, talked to the people and I helped.
Suggested improvements
Nothing.
The Whiteleaf Centre
2023-02-08
Person
4
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
8th February 2023
Sade was very open-minded with her responses to what I had to say; emphasising that what I did was wrong but not worth beating myself up over!
Suggested improvements
Nothing more - Sade and Good win were excellent to me!
The Whiteleaf Centre
2023-02-08
Person
4
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
8th February 2023
The Whiteleaf Centre
2023-02-08
Person
5
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
8th February 2023
Wonderful conversation, I feel very supported.
The Whiteleaf Centre
2023-02-08
Person
4
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
8th February 2023
Placement of room could have been more private, but nurses were good.
Suggested improvements
Privacy blinds on doors.
The Whiteleaf Centre
2023-02-04
Person
5
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
4th February 2023
Crisis team spoke very clearly and gave me clear instructions/ questions.
The Whiteleaf Centre
2023-02-04
Person
5
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
written by
4th February 2023
Understood and listened.
The Whiteleaf Centre
2023-02-04
Person
5
5
0
Review of Aylesbury Vale Crisis and Home Treatment Team
written by
4th February 2023
The process was very quick to help.
The Whiteleaf Centre
2023-01-31
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 31st January 2023
Very noisy but it's an acute ward. Nursing staff give good care. Depending on the staff, they really want to make a difference.
consultant doesn't seem confident and Not very positive and I didn't feel listened to. Wish Dr Lawrence was still here.
The junior FY1 and sho were great they listened and involved me in my care.
The place is clean.
Food ok
The Whiteleaf Centre
2023-01-28
Person
4
5
0
Review of Ruby Ward
28th January 2023
The treatment on Ruby ward depends on the staff on duty. Yesterday a Dr saw me to review my physical health. He was a FY1. He treated me a a person. And with respect.
Today I told the nursing staff on duty that a patient was targeting me and this was considered to be funny by the nurses! They laughed and said that the patient was 'crazy in her head'. What they didn't understand that this patient was upsetting me to the point of tears. They didn't even think of speaking to the patient. I am afraid and cannot attend any of the activities fir fear that this patient said she will get me.
It is so unsafe to be on this ward. Staff allow other quiet patients to be intimidated.
Suggested improvements
Staff can take patients concerns seriously. I am a nurse myself, and I listen to patients and follow this up with appropriate actions. I don't laugh at the patients. I don't say patients are sick in their body or crazy in their head.