Share review of The Whiteleaf Centre

The Whiteleaf Centre 2024-04-24 Person 1 5 0

Involve patients and their families in decision making at the outset. Don’t wait until you have made the decision before involving them, leaving them no space to query or contest the decision. Let patients and their family know what services/therapies are available. Don’t withhold this information from them. They should know this from when they first access the service. Don’t make statements like, ‘you can access therapy when you are stable’, then don’t give a definition of what stable looks like. Treat patients respectfully, not just when their family are with them but also when they are on their own.