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19th January 2023


Miscommunication. Lack of options in terms of treatment, medication or nothing. Poor organisation and communication within the team - particularly about leave.

Suggested improvements
More on the timetable. More offers of treatment - not just medication. Ward round should be weekly, not every 2 weeks. More activities on the ward and a specific timetable. Opportunity for 1:1 discussions or activity. Access to psychiatry. Psychology input on the ward. Gym is good. TTO system is bad, shouldn't need ordering in, have to wait and delays leave.

Experience
Dignity/Respect
Involvement
Information
Staff