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Written by a patient
7th October 2017


I have been on ruby ward more than once. Percent staff are on the whole more respectful, organised and safe. Agency staff use is a huge issue for the ward. Agency staff are poorly inducted, seem to have limited knowledge of mental health and of practices and polices of the ward they are working on - I feel it makes the ward genuinely dangerous. They claim to work to the recovery model but few can name the concepts of the model and rarely apply them. Positive risk taking is discouraged and communication remains the most concerning and distressing aspect of the ward. The activities program is like blood to the ward and without it the ward couldn't function.

Recommend
Dignity/Respect
Involvement
Information
Staff