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10th March 2021


The staff are very polite with me. They did not treat me as if I am sick but as if I am any other person. I didn't feel out of place. I generally felt that the staff would regularly check up on me and come to have a chat. The food is very generous and good. The cleaning staff have been great.

Suggested improvements
Have a second patient computer in the MTR. Having a clearer understanding if I go to the medication room or if medication is brought to my room.

Dignity/Respect
Involvement
Information
Staff
Patient satisfaction
Carer, family & friend satisfaction
Experience