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Written by a family member
16th April 2019


The member of staff was very caring. The facilities appear to be very good, however, if anyone does not live in the local area, have their own transport or the money for taxis then none of the services are of use. There are many people who can not access the facilities and are in effect abandoned. There needs to be home visits for these people, without it the system fails so many people who are in desperate need of help. Also bus services from many of the villages in the area are either very infrequent or none existant. But a bus journey would be beyond the capabilities of the people who are in desperate need of the help.

Recommend
Dignity/Respect
Involvement
Information
Staff
Satisfied with service