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The Royal Oldham Hospital 2023-04-27 Person 1 5 0

I was subjected to probably my worst experience in A&E, my mum was sent to majors A isolation due to her serious condition. The nurses were unkind,uncaring,passively aggressive,incompetent and quite frankly an absolute disgrace to the profession. The nurse on 25th April night shift was rude,blunt and aggressive I was extremely worried for my mum's welfare by the nurses lack of attention to care , it was at this point I decided to raise my concern with a senior nurse called ben hoping that my mum would receive the care she needs. Unfortunately the senior nurse began lecturing me and almost ridiculing me in an aggressive manner. I felt helpless and extremely worried I didn't know what to do other than sit at the bedside of my mum until she was allocated a ward because I was never going to leave my mum under the care of the most unprofessional and incompetent nurses I have ever experienced. I stayed at my mums bedside for 16hrs. The morning nurses were a breath of fresh air they gave more attention and care to my mum in 2hours than what was given in 12hours by the night nurses.