Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
5
5
0
Review of Outpatients Department Sutton
written by a patient
23rd May 2019
- Some of the staff are helpful.
- Excellent care.
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
4
5
0
Review of McElwain Ward
23rd May 2019
Felt like we were in safe hands.
We received lots of information and nothing was too much trouble for the staff.
The nurses were lovely and showed a lot of respect and empathy.
The play specialists also went the extra mile and got out toys especially for my son that he was interested in.
All the facilities are amazing and outside story tellers were fantastic, made my sons day much more enjoyable.
Only thing that has ruined our experience are the cleaners and the way in which some of them talked to us. I went to kitchen to get milk for my son and the cleaner was quite rude and hold us to get out so she could mop the floor.
They need to learn some manners and talk politely.
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
4
5
0
Review of Radiotherapy Sutton
written by a patient
23rd May 2019
Staff were very caring, informative and efficient, which instilled confidence in the treatment process. The facilities were clean and one felt that you were an individual rather than a number.
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
5
5
0
Review of Radiotherapy Sutton
written by a patient
23rd May 2019
The staff are wonderful.
Kind, efficient, helpful and very professional.
I cannot think than enough for their care and attention.
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
4
5
0
Review of Bud Flanagan East Ward
written by a patient
23rd May 2019
As always my care was fantastic, carried out with care and compassion at all times.
However on this stay I thought the information about travelling to Fulham branch for an operation was some what lacking.
The nurses didn't seem to have the info from the doctors to tell me.
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
5
5
0
Review of Bud Flanagan Ambulatory Care
written by a patient
23rd May 2019
Staff is friendly and efficient.
Always very attentive and approachable.
Thank you for all that you do. :-)
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
5
5
0
Review of Admission and Pre-assessment Unit Sutton
written by a patient
23rd May 2019
All was great care.
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
4
5
0
Review of Bud Flanagan West Ward
written by a patient
23rd May 2019
Exceptional care.
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
5
5
0
Review of Medical Day Unit (Sutton)
written by a patient
23rd May 2019
All the staff are very friendly and helpful.
A big thank you to the tea lady who was very helpful and opened up the food for you.
The Royal Marsden Hospital (Sutton)
2019-05-23
Person
4
5
0
Review of Outpatients Department Sutton
written by a patient
23rd May 2019