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The Royal Marsden Hospital (Sutton) 2021-03-24 Person 4 5 0

The staff were efficient, caring and reassuring. I couldn’t have asked for more. Every single member of staff I met was friendly and kind and put me at ease.

Honestly nothing. The only stressful part I had was on arrival. My sat nav took me to the staff car park and I didn’t know how to locate the patient entrance. Luckily I had given myself enough time and found it with minutes to spare. If others have found this an issue it might be worth noting in the letter.