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Written by a patient
14th April 2016


The nursing staff were lovely but for £12000 for two weeks there was no one to one support offered by a therapist. I requested that but my consultant wouldn't even take ten minutes out of his day to address my concerns and listen to me. There are group therapy sessions where you can end up taking on everyone else's baggage and anxieties but for the amount of money that it costs to be here I think it's pretty shocking that there is no one to one support to help you process your thoughts and anxieties. A few of us have had these concerns and it felt like there was very little value for money and that we were just fobbed off by doctors who didn't want to take the time to listen.

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Dignity/Respect
Involvement
Information
Cleanliness
Staff