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Written by a patient
18th November 2018


Dreadful experience, welcomed and shown to my room by very polite pleasant porter . Then ignored for over an hour by nursing staff. Saw my surgeon and was told first on the list , still no nurse even said hello Eventually the ODP who came to collect me did my surgical check list , waited for me to get changed and put my wrist band on . Post op care was acceptable for a period of time but then felt huge pressure to leave - despite no discharge papers or TTO’s and one attempt to walk resulted in a fainting episode Several errors on my discharge papers ( written by nurse ) asked for a chair to get me down to car - they did not even try to hold the door for my son and let him struggle . Was disappointed

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff