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Written by a NHS patient
23rd June 2024


Incredibly rude, unprofessional receptionist who was mid telephone conversation . After my 5 th visit I explained that I knew the way to the waiting g room after booking in. Two minutes later she stormed over and sent 2 minutes shouting in front of other patients. Unnecessary, unprofessional and a unpleasant situation to be in.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe