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Written by a patient
10th March 2020


After suffering for years of chest pain and acid reflux i was diagnosed with a Hiatus hernia all the test and diagnosis was carried out by the NHS local hospitals well actually two different NHS hospitals I decided that due to medication was not helping and it was impacting my health and day to day life i would look into private surgery of having my Hiatus hernia repaired. I had no health insurance so with help from family and my own resources raised over enough capital to fund this from test to hopefully procedure and more. I contacted Nuffield health hospital Hampshire and a appointment was made I was feeling really positive and hopeful So my first appointment the Consultant totally disagreed with my condition even after he read my referral letter from my GP stating my test results and prognosis and explained that it would cost to much and i would be better off going back to the NHS as if i couldn't afford the test or any treatment He suggested maybe i had another condition but never said what I explained i have had every test possible even a PET test for cancer a Lung function test and a heart test my liver/ kidneys completely fine and nothing was found the only things that have been reported where a Hiatus hernia and acid reflux but the Consultant did not believe or lets say he did not what to believe my condition or my diagnoses from two different NHS hospitals and was not prepared to even retake the test So i cannot see how he made a diagnosis by seeing me in 20 mins and what was the diagnosis ?? So my thoughts ABSOLUTELY ridiculous and very disappointing when the whole point of making that appointment was for diagnoses and treatment and not pushed away like a second class person

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff