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Written by a carer
29th July 2016


Awful experience! Really bad. For a a very expensive private clinic its pitiful No aftercare whatsoever!!!! Please do not go to this clinic. Extortional charges and no aftercare! We have been to other private clinics and this is more expensive, but although the floor was half empty , everything was very slow. My father was discharged and they gave us phone number to call, but no discharge advise or leaflet or what needs to be done etc. My father had temperature and I called them to ask what to do, and this was next day after we left for home and they told they don't know who he is. After I told them that he was their patient and had surgery 1 day ago, they said, and I am not kidding that they do not hold the record of the patient that has been discharged!!!! I have never heard anything like that even in 3rd world countries. After all my father had a surgery in this place! After I made a fuss they said they will contact the consultant, but of course, consultant won't be available at 11 pm in the evening. So they did not help us or did not suggest anything. And my father is of advanced age and leaving him with high temperature is extremely dangerous. Fortunately I have lots of doctors in my family and they told me what do to. Otherwise, the whole thing This clinic is a disgrace. DO NOT EVER GO THERE.

Recommend
Dignity/Respect
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Information
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Staff