Report this review of The Bristol Nuffield Hospital
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
The Bristol Nuffield Hospital
2016-11-28
Person
2
5
0
Written by a patient
Written by a patient 28th November 2016
Came in to have a standard MRI, wasn't told there was a wait, told they were running 'slightly behind' (I had already turned up 15 mins early for my appointment as requested). I waited 40 minutes! I then asked how long until I would be seen and they advised it was at least another hour wait. Whilst I understand things can sometimes run behind schedule, it would have been nice to have either been given a heads up as I arrived giving me the option to rearrange or a phone call before I actually arrived with the option of cancelling and rebooking. With the NHS, I haven't even had that long a wait apart from A&E at night! Disappointing and not very apologestic staff. I obviously left and will have to rearrange in the week.