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Written by a patient
4th November 2019


Having attended the Nuffield today I am disappointed to say the least that I am at home not having had this completed. Having had to reschedule work and life commitments to spend a day sitting in a hospital I find totally unacceptable. As an experienced healthcare professional myself I can honestly say in future I will stick to NHS care. During a five hour sit on the ward, I saw 'The Nurse looking after me' for all of 5 minutes, and after the evident lack of knowledge around their own Policies can say that I now wouldn't feel comfortable to have their staff caring for me after anaesthesia. This will be followed by a formal complaint.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff