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Written by a private patient
26th April 2022


I cannot recommend this hospital enough . I stayed here as a private patient after having a large surgery . The nursing staff were amazing , kind , friendly , attentive , respectful . Nothing was too much trouble for them . They knock before entering your room also which was really important to me as I suffer from severe anxiety and when people just walk in when I’m asleep or unaware it can make me so upset , but none of this here . The chef was so nice ! The menu for vegans is I’m sorry to say shocking . The menu for omnivores is very extensive , but there was a very odd print out of random items for vegans . BUT the chef sent a message up saying what do you want and he actually made me my favourite go to comfort food which is what I needed after a big surgery (vegan sausage, mash , peas and vegan gravy) I could have kissed him ! Honestly as someone terrified of hospitals and with really bad anxiety I had nothing to worry about here . I will always be grateful for their kindness . The difference in care from private to NHS is in fact sadly very noticeable and this was my first and only private experience. I do believe they treat NHS patients also as far as I know . I highly recommend The Alexandra and it’s staff .

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe