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Written by a patient
1st September 2018


I have had two knee replacements now at the BMI Alexandra Hospital and on both occasions the experience has been better than I had expected. All the staff from reception, to porters, to nurses and healthcare assistants were friendly, extremely professional, very caring and helpful. They listened, responded very quickly and were always on hand to help when help was needed. The catering staff were also wonderful. All in all the experience was fantastic and now I have two new knees.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff