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Written by a patient
28th January 2016


This is the second time I have had treatment at this hospital and I have to say the standard of hygiene, attention to detail, organization, and personal attention is second to none. By having been so impressed with his hospital previously this was my first point of contact you find a surgeon I needed for my procedure. I am so delighted to say that my choice was excellent, I found a great surgeon Mr Gary Ross, and the standards well exceeded my expectations. It wasn't just the care I received from the very attentive nursing team on the Richmond ward, it was the whole experience, pre-op, appointment schedules, even the door man opening the car door on leaving and then when home receiving a get well note and some magazine directly from the Alexandra. If I ever chose to have surgery again this would be the first place I would look for advice and indeed I would recommend any one else to do the same.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff