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6th April 2023


Mel Howard -Wall was outstanding, sympathetic ,empathetic, knowledgeable, patient, encouraging and able to assess the problems and offer solutions, with minimum of fuss. Akosua Fraikue (nursing student) was also very attentive and empathetic. After they left Jenny (MS patient) said " what lovely girls they were".

Suggested improvements
Nothing ,you were as goods as you could get.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff