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13th April 2022


The staff are very kind caring and patient and always make time to talk to you. I feel safe here and it’s not been an unpleasant experience as the staff are so careing. Thank you to all the staff on willow vale ward from Beth F

Suggested improvements
It’s not as clean as it could be but not too bad. Some staff need to be a little more understanding but the majority are amazing

Dignity/Respect
Involvement
Information
Cleanliness
Staff
Experience