Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2018-03-21
Person
4
5
0
Review of Pre-assessment and Admissions Unit (PAAU)
written by a patient
21st March 2018
Care was great but notes from previous surgery were missing.
St Mary's Hospital
2018-03-21
Person
5
5
0
Review of Pre-assessment and Admissions Unit (PAAU)
written by a carer
21st March 2018
Quick service, friendly welcome and all the information we need could be supported.
St Mary's Hospital
2018-03-21
Person
4
5
0
Review of Pre-assessment and Admissions Unit (PAAU)
written by a patient
21st March 2018
Everything was very quick but thorough.
Staff were very friendly.
St Mary's Hospital
2018-03-21
Person
1
5
0
Review of Pre-assessment and Admissions Unit (PAAU)
written by a patient
21st March 2018
I was given incorrect information which could have resulted in my operation being cancelled.
I was not treated with respect being addressed as "darling" by a junior nurse.
My appointment was cancelled due to overlooking.
As a cancer patient this caused unnecessary stress.
St Mary's Hospital
2018-03-21
Person
5
5
0
Review of Pre-assessment and Admissions Unit (PAAU)
written by a patient
21st March 2018
My nurse that saw me was both friendly, informative, professional and made me feel at ease straight away.
Full marks.
St Mary's Hospital
2018-03-21
Person
5
5
0
Review of Pre-assessment and Admissions Unit (PAAU)
written by a patient
21st March 2018
St Mary's Hospital
2018-03-21
Person
5
5
0
Review of Pre-assessment and Admissions Unit (PAAU)
written by a patient
21st March 2018
They answer all questions and explain everything.
St Mary's Hospital
2018-03-21
Person
4
5
0
Review of Pre-assessment and Admissions Unit (PAAU)
written by a patient
21st March 2018
Friendly - good explanation of what was being done.
St Mary's Hospital
2018-03-21
Person
5
5
0
Review of Pre-assessment and Admissions Unit (PAAU)
written by a patient
21st March 2018
St Mary's Hospital
2018-03-21
Person
4
5
0
Review of Pre-assessment and Admissions Unit (PAAU)
written by a patient
21st March 2018
Prompt and caring.