Share review of St Mary's Hospital

St Mary's Hospital 2016-08-27 Person 5 5 0

The receptionist at the A and E department seemed to lack any empathy, came across quite cold and had no emotion. I don't like coming to hospitals and that first impression didn't help. Her name is Dee. There was a woman on the waiting area who was clearly in a lot of distress and was just left to it. She wasn't treated in a quick or caring manner. The nurse I saw was lovely, very caring and I did not feel judged. She made the trip to A and E a lot better.