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Written by a patient
2nd March 2018


Staff tried to gesture to me as I cannot lip-read or hear. Some staff not patient with me and some were not gentle when moving me for a wash or bed change. When the interpreter was here it was easier for me to understand everyone, and for them to understand me. Staff were a good sense of humour but it has been very long days for me when no one can sign to talk to me.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff